Privacy Policy

This Privacy Policy explains how KJ Creative (“KJ Creative”, “we”, “us”), operated by Kerwyn Joseph and based in Trinidad and Tobago, collects, uses, and protects information when you visit kjcreative.com, submit a form, or use the KJ Creative client portal.

Information we collect

• Contact information you provide directly, such as your name, email address, phone number, and any details shared through a contact form, consultation booking, or questionnaire.
• Account information if you register for the client portal, including your login credentials (managed securely by our authentication provider) and profile details.
• Project information you upload or share with us, such as documents, images, videos, payment receipts, and questionnaire responses, in connection with a project.
• Usage informationsuch as pages visited and general device/browser information, used to keep the site secure and to understand how it’s used.

How we use your information

We use the information we collect to:

• Respond to inquiries and provide quotations or proposals;
• Schedule and manage consultations;
• Deliver, invoice, and support the projects we’re engaged for;
• Send project-related notifications and, where you’ve opted in, occasional updates;
• Maintain the security, integrity, and performance of our website and client portal.

We do not sell your personal information.

Third-party services

We use trusted third-party providers to operate our website and client portal, including hosting and database infrastructure, transactional email delivery, and payment-link processing. These providers process information only as needed to provide their service to us and are bound by their own privacy and security commitments.

Data storage and security

Client files, contracts, invoices, and portal data are stored in access-controlled systems, with client accounts restricted to that client’s own information. We take reasonable technical and organizational measures to protect information against unauthorized access, loss, or misuse.

Data retention

We retain project and account information for as long as reasonably necessary to provide our services, meet legal or accounting obligations, and resolve any disputes. You may request deletion of your account information, subject to any records we are required to retain.

Your rights

You may request access to, correction of, or deletion of your personal information by contacting us at info@kerwynjoseph.org.

Cookies

Our website may use essential cookies required for the site and client portal to function (such as keeping you signed in), and may use analytics cookies to understand site usage. You can control cookies through your browser settings.

Children’s privacy

Our services are intended for individuals who are able to enter into a binding agreement. Where a project involves a minor (for example, a photography session), we require parent or guardian consent as set out in the relevant project agreement.

Changes to this policy

We may update this Privacy Policy from time to time. Material changes will be reflected by updating the “last updated” date above.

Contact us

Questions about this Privacy Policy can be sent to info@kerwynjoseph.org.